Effective Date: April 9, 2026
At eInsuranceHelp (referred to as “we,” “us,” or “our”), we understand that all information regarding your health aspects is among the most sensitive data an individual can share. As a Medicare support group, we ensure all standards of confidentiality are met, along with security and regulatory compliance.
This Privacy Policy describes our procedures on collections, using, protecting, and disclosing your information when you visit our website, use our Medicare plan comparison tools, or communicate with our licensed insurance agents.
All our privacy practices are well-structured to align with the Health Insurance Portability. In addition, we ensure the Health Information Technology for Economic and Clinical Health (HITECH) Act is also followed. In addition, these acts are also applicable to state insurance regulations.
While we may operate as an independent agency depending on the specific service provided, we treat all “Protected Health Information” (PHI) and “Personally Identifiable Information” (PII) with the rigor required by federal law.
To provide accurate Medicare guidance, we must collect specific categories of data. These will necessarily include:
The following is all your personal information that can be used to identify you specifically, including:
To assist with plan selection according to your requirements, the Website may collect:
When you fully get on board with us to get assistance with our site, we automatically collect:
For comprehensive assistance, the Website will use your data strictly for purposes related to Medicare consultation and enrollment. This probably will include:
Analyzing your medications and location to find the most cost-effective Medicare plans.
Facilitating the submission of applications to insurance carriers at your direction.
Sending reminders regarding the Annual Enrollment Period (AEP) or responding to your inquiries.
Confirming your eligibility for specific Medicare programs (e.g., Low-Income Subsidy or Dual Eligibility).
This means we fully comply with all record-keeping requirements mandated by the Centers for Medicare & Medicaid Services (CMS).
We do not sell any of your recorded personal information to third-party marketers. Therefore, you must know that disclosure occurs only in the following “Compliance-First” scenarios. These usually include:
All your information is shared with insurance companies only when you explicitly request to enroll in a plan.
We may disclose information to CMS or state departments of insurance to satisfy regulatory audits or enrollment verifications.
We may share data with applicable vendors who are contractually bound by Business Associate Agreements (BAAs) to protect your data.
If required by a subpoena, court order, or to prevent fraud.
Our website ensures there is a multi-layered security framework implemented to protect your data from unauthorized access, alteration, or disclosure. These prominent frameworks comprise the following:
All data in transit is protected using Transport Layer Security (TLS), and sensitive data at rest is encrypted using industry-standard AES-256 protocols.
Access to your PHI can only be used by the licensed agents and support staff who require the information to perform their specific job functions.
We maintain detailed logs of who accesses your records and when.
We conduct periodic vulnerability assessments and penetration testing to ensure our defenses remain robust against evolving cyber threats.
Under various privacy laws, you have specific rights regarding your information that our website abides by.
Right | Description |
Right to Access | You are eligible enough to request a copy of the personal information we hold about you. |
Right to Correction | You may ask us to correct any information that does not comply with your health or contact data. |
Right to Opt-Out | You may opt out of marketing communications at any time; however, we may still contact you regarding your active enrollment status. |
Right to Deletion | Subject to CMS record-retention requirements, you may request the deletion of your PII. |
Our website may contain links to government sites or private insurance carrier portals so that clear information is put forth. We are not responsible for the privacy practices of these external sites. We give you advice to read their privacy policies upon redirection.
When you give us all your personal information, including your phone number, you may be consenting to receive calls. Note that these may include autodialed or pre-recorded calls and SMS messages regarding your Medicare options.
The landscape of Medicare regulation and data privacy is constantly shifting. We hold ourselves in charge of the right to make changes or eliminate any from this policy at any time. If significant changes are made, we may notify you by posting a prominent notice on our homepage or via the email address we have on file.
If you have questions regarding this Privacy Policy, wish to exercise your data rights, or believe your privacy has been compromised, please contact our Compliance Department:
Email: info@einsurancehelp.com
Phone: +1-800-964-3967
